Cookies Policy
This Cookies Policy explains how Audeez, Inc. d/b/a Audeez ("Audeez", "we", "us", or "our") uses cookies and similar technologies when you use the Audeez website, apps, and related services.
Last updated: March 22, 2026
This policy should be read together with our Privacy Policy and Terms of Service.
1. What are cookies?
Cookies are small text files stored on your device when you visit a website or use an app. They help websites function properly, improve performance, and provide information to the site operator.
We also use similar technologies such as local storage, pixels, SDKs, and identifiers.
2. How we use cookies
We use cookies and similar technologies to:
- keep you signed in and maintain session security;
- remember preferences such as theme, profile settings, and filters;
- enable messaging, playlists, collabs, and other core features;
- improve performance and troubleshoot errors;
- understand how users interact with Audeez;
- protect against fraud, abuse, and unauthorised access; and
- support payments, authentication, and integrations.
3. Types of cookies we use
Strictly necessary cookies
These cookies are essential for the operation of Audeez and cannot be switched off. They include:
- authentication and login session cookies;
- security and fraud prevention cookies;
- load balancing and infrastructure cookies;
- payment and checkout functionality (e.g., Stripe);
Without these, the service will not function properly.
Functional cookies
These cookies enable enhanced functionality and personalisation, such as:
- remembering your profile preferences;
- storing search filters and discovery settings;
- saving UI preferences like dark mode;
Analytics and performance cookies
These help us understand how users interact with Audeez so we can improve the platform.
They may collect information such as:
- pages visited and features used;
- session duration and interactions;
- errors or crashes;
We may use providers such as Google Analytics or similar tools.
Third-party cookies
Some cookies are set by third-party services we use, including:
- Stripe (payments and fraud prevention);
- Google / Firebase (authentication, hosting, analytics, maps);
- Meta/Facebook (login and integrations);
- AI providers (where relevant to feature delivery);
These third parties may collect and process data under their own privacy policies. Audeez does not control these cookies.
4. Legal basis (UK/EEA users)
Where required by law, we rely on:
- Strictly necessary cookies – used under legitimate interest (no consent required);
- All other cookies – used based on your consent where required.
5. Managing cookies
You can control or disable cookies through:
- your browser settings;
- device settings;
- cookie consent banners (where implemented);
Please note: disabling certain cookies may affect functionality of Audeez.
6. Data retention
Cookies may persist for different durations:
- Session cookies – deleted when you close your browser;
- Persistent cookies – remain for a defined period or until deleted;
Retention varies depending on purpose (e.g., security, analytics, preferences).
7. Updates to this policy
We may update this Cookies Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
8. Contact
Audeez, Inc. d/b/a Audeez
Email: admin@audeez.com